Mercury Defect Investigations
If the National Highway Traffic Safety Administration (NHTSA) believes there is a safety-related defect in a group of cars, it reserves the right to open an investigation.
These investigations are often sparked by warranty claims and consumer complaints online.
The Most Investigated Models
Have a complaint about your vehicle?
The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.